How to upgrade a previous version of the application

Below are some common questions about manual subscription renewals and upgrades. Subscription Renewal: If you already have a Kaspersky product installed, and you are happy with your current protection, then a subscription renewal is a good choice for you.
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Below are some common questions about manual subscription renewals and upgrades. Subscription Renewal: If you already have a Kaspersky product installed, and you are happy with your current protection, then a subscription renewal is a good choice for you.

For example, if you own Kaspersky Anti-Virus and are satisfied with your product, you should renew your subscription to Kaspersky Anti-Virus. Receive regular protection definition updates to keep your computer safe from the latest threats Get updates to the latest version of your product as it becomes available Upgrade: For example, if you own Kaspersky Anti-Virus and would like more features, you can purchase an upgrade to Kaspersky Internet Security.

To find out which product you own: Double-click on the Kaspersky “K” icon in your system tool tray located in the lower right of your computer On the main application screen, you will see your product name on the top of the screen. To help you decide which product is best for your needs, please review the comparison chart in our License Renewal and Upgrade Center.

If I renew my product before it expires, will I lose time remaining on my subscription? If you renew the subscription on your existing product, you will not lose remaining days on your old subscription. However, you will receive a new license, subscription and activation code also called license key. Your new activation code will automatically load the additional days left from your old subscription.

If I upgrade to a different Kaspersky product, will my existing subscription carry over? If you choose to buy a new product through the Kaspersky Lab eStore, you are buying a brand new license and subscription to a Kaspersky product. Any remaining subscription days on your old product will not carry over to your new product.

How many devices will my renewal or upgrade purchase protect? You may install the product on as many computers and devices your particular license allows. Most Kaspersky products allow for installation on computers. If you purchased a multi-device license, you can install the software on devices depending on the license , including computers, Macs, and Android tablets and smartphones.

If your product is already installed, you may also: Can I renew my subscription from my software menu? To renew from your product: When you pay for a license at the Kaspersky Lab eStore, a new activation code is sent to the email address specified in the order form.

As your subscription gets closer to expiration, you should also receive on-screen message reminders allowing you to order. Once I complete my renewal or upgrade purchase, what are my next steps? Once you complete your purchase you should download, install, and activate your product: Download the latest version of your Kaspersky Lab program from your order confirmation page or email, or from our Web site: Close all other programs and locate the installation file you downloaded and double-click it.

When prompted, enter your new activation code. For additional information, please view our installation and activation help Web page. Where can I find it? You can download the latest version of your Kaspersky Lab program from your order email or from our Website: Kaspersky Lab Product Updates. I cannot find my activation code. Where is it? Check your order email, if you purchased online; the CD sleeve, if you also ordered a back-up disc online; or inside your DVD case, if you ordered in-store, for the code.

You can find your activation code via Quick Order Look Up. The installation process says I have incompatible software. How can I remove it? The Kaspersky software is capable of removing most incompatible software on its own; however there can be times where it needs some assistance. To help with the removal other incompatible programs, please check our list of removal tools for conflicting 3rd party software.

How do I look up my order number? Your order number can be found on your order email, along with your order password, which allows you to view your order via Quick Order Look Up. If you cannot find your order email, you can login by providing the last four digits of your credit card and your email address. How do I see my new subscription date? If you want to transfer protection from one computer to another, you must uninstall the software from the old computer, and then install it on the new computer.

Afterwards you will be able to activate the application. Visit our Download Page to download the software. Your activation code can be found on your order email, if you purchased online; CD sleeve, if you also purchased a back-up disc online; or on the Activation Card included in the DVD case, if you purchased in-store. You can also check your My Kaspersky Account.

If a new version of my product comes out before my current license expires, can I update to the newer version? As long you have remaining time on your subscription, you are entitled to download the latest version of your product at no charge. For example, if you have a version of Kaspersky Internet Security with an active license, you can update to the latest version of Internet Security. Please note: Update — Periodically, Kaspersky Lab may make feature, performance, or security enhancements to your software.

You are entitled to download the latest version of the software you currently own as long as you have remaining time on your subscription, free of charge. This includes minor software updates as well as major product releases.

For example, if you purchased Kaspersky Internet Security and Kaspersky Internet Security is released before your subscription has expired, you can download Kaspersky Internet Security for free. Upgrade — An upgrade is when you purchase a different Kaspersky product than what you currently own, to take advantage of additional protection features or services.

For example, if you own Kaspersky Antivirus, you may decide to upgrade to Kaspersky Internet Security. Kaspersky Labs provides around-the-clock protection against new threats. To keep your protection current, renew your subscription.

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During installation, you create or log into your My Kaspersky account for full activation. The product also installs a toolbar for Chrome, Firefox, and Internet Explorer, providing markup for dangerous links in search results and access to the on-screen keyboard. Kaspersky Free automatically updates its antivirus database signatures in the background, but it couldn’t hurt to manually call for an update right after installation. View All 9 Photos in Gallery You might expect that this product would look a lot like its premium antivirus cousin, but in fact the main window looks just like that of the full Kaspersky Internet Security suite, with one significant difference. It displays the same six icons as the suite does: Dimmed-out icons with a shield overlay indicate that access to these features requires a premium upgrade.

VIDEO: Kaspersky Internet Security for Android

You can explore our range of FREE tools, get a free trial of our award-winning security products & services, or quickly & easily update your current Kaspersky. Kaspersky Free Antivirus is a simple, straightforward and entirely free hasn’t been hobbled or restricted in any way to force you to upgrade. Click to download Kaspersky Free antivirus for Windows 10, 8, 7 desktops, laptops, and tablets. Get basic protection against common viruses, infected files, apps.

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